Druvaa inSync Roadmap

We receive numerous requests for throwing some light on inSync’s roadmap, so here it is. We have tried to include most of the  suggestions we received from the users. At the same time, we did not go for some features as they do not fit in our vision for data protection. We discuss our view point about some of such  features towards the end of this blog entry.

Our focus, as always, is ”Light-weight, Simple, Fast and Trustable” backup solution.

Version 2.2 (Oct 10th, 2008)

  1. Admin configured backup folders – The admin can choose “must have” folders for backup for each profile. Can also choose if user can configure more folders.
  2. Browser Restore – Enable user to restore files and folders using just the browser, when he is not at his desk.
  3. Linux Port (beta) – Initially support Ubuntu 8+, openSuse 10+ and RHEL 5+
  4. Advanced Reporting – 6 different reporting option for flexible and detailed reporting.
  5. Dump user data locally (on server) while disabling the user.
  6. Restore user data on server – We plan to allow a dumping user data locally (on server) in case a user is in disabled state. This could be useful for archiving a user’s data before the deleting the user.
  7. Publish configuration API – Publish the server configuration API to enable third party software vendors to integrate inSync backup in their management console.

Version 3.0 (Dec 21th, 2009)

  1. Full PC Backup – Use de-duplication to effectively backup entire PC (operating system, application executables in addition to the application configuration and data)
  2. Bare-metal Restore – Use restore points created by full PC backup to restore a machine that does not have a working operating system.
  3. Performance Improvements – for large (1GB+) file incremental backup.
  4. Search in Restore – Search files in restore.

Excluded Features

The features which we believe should not be implemented even though some key players offer them -

  1. Disable inSync client’s desktop visibility – Don’t show the inSync client running on the the user’s PC to hide backup. In our opinion, this is not a solution. The right approach is to provide a light weight backup solution that does not hamper the PC performance and hence, the user does not want to disable it.
  2. Server initiated backup- It is not useful for the PC backup environment, especially for mobile laptops that are not always connected. we may consider this for the server version of inSync.
  3. Allow USB backup or tape backup on users PC – We believe that media based backup is inherently unusable. With falling disk prices and Druvaa’s data de-duplication technology, the best backup policy is to maintain backups on hard-disks.

On-the-move Backups

Some vitals stats I could gather from google/IDG/Gartner around -

  1. Almost 200M employees work remotely (off their desk)
  2. Close to 637K laptops are lost on US airports annually
  3. 65% of users don’t do a backup before they start the travel
  4. 90% of users don’t backup while on the move

In the last 6 weeks I (personally) have heard same statement from at least 8 VPs or CXOs – “I lost my data/notebook during last travel at …” - and none of them had a backup :)

If I have to summarize, the top three reasons I heard from these guys:

  1. My backup software dosen’t work over WAN
  2. I had limited bandwidth connectivity
  3. I hate backups – they slow down my PC and work

The case for Druvaa inSync

Well this is the exact market we are focused on. Druvaa inSync does a wonderful job of remote backups because -

  1. It offers 90% savings in time, bandwidth and storage needed for backups.
  2. WAN acceleration boosts speed over WAN
  3. Smart bandwidth prioritization sets only a percentage of bandwidth for backup
  4. Super Secure – inSync uses SSL encryption over WAN and doesn’t need a VPN for backup.

Druvaa inSync saves single copy of data duplicate between users reducing the avg. backup size to almost 90% .  (Considering the fact that corporate data is almost 80% duplicate between users). Yup, it’s truly unique and one of the most selling features of inSync.

Of course now these guys are taking business to me :)

Laptop Backup Solutions Important to Enterprise Users: A Look at Search Engine Statistics

While doing some keyword research for Druvaa it began to become clear how interesting search engine statistic can be when you look closely at the data. From simple keyword suggestion tools, and graphs you can ascertain information that you never thought possible.

The terms “backup” or “recovery”, for instance, get over 300,000 searches per month each with Google. In other words people are searching for good solutions to keep their data safe. That information by itself is useful (at least to us), but it’s when you begin to look at more specific search terms that things really get interesting. In fact, you can even begin to clearly see trends within the industry when you compare specific terms over any given length of time.

With a look at some simple charts, you can begin to see things like:

  • 1. Interest in laptop backup solutions has greatly increased over the past 10 years.
  • 2. Some users are finding solutions to their data backup needs and disaster recovery isn’t as much of a problem as it was 4 years ago (but it still is a problem).
  • 3. Enterprise users who have laptops in the office are still seeking a suitable solution to their backup needs.
  • 4. Enterprise users who have offsite backup needs are still seeking a solution to business continuity.

To demonstrate how I can get all of that from a few search terms, let’s take a closer look at some charts.

A Look at Trends Using Search Engine Statistics

Using Google Labs and their experimental search tool you come up with the following charts for the terms “data backup” and “laptop backup”.  This particular tool uses search volumes, online news statistics, number of websites, and more to show interest in any given topic. The charts clearly show that, while data backup has retained the same amount of interest over the past 10 years, interest in laptop backup has (and is) increasing.

Data Backup - Search Term Timeline

Laptop Backup - Search Engine Timeline

Of course, this idea makes sense. Laptops have decreased greatly in price since 1998, and as such have become a more common tool both for enterprise users and at home. On the other hand, data integrity has been a problem for business users for a couple of decades now, so interest in the topic of “data backup” have remained relatively the same.

This information alone isn’t necessarily new. It’s the reason we created Druvaa InSync in the first place. The industry needed a reliable data backup solution, which is also fast enough to work well with computers that are on the go.  To further look at what’s needed let’s look at some more charts. This time based on search volumes alone.

Laptop Backup as Important as Ever

Search volumes for any given term are an easy way to see what is happening within an industry, to gauge interest for a product or service, or even to see how one product relates to another. In the developed world more than 73% of the population has internet access, and over 88% of internet users go online when they seek a solution to a problem.

With that in mind let’s briefly look at some search engine statistic.  In this case I have used Google Insights to compare related search terms. The charts are based on normalized data, over time. If you looked at the actual search volumes they would have increased with time (since Internet use has grown). To get a more accurate look, Insights uses normalized data displayed on a scale of 1 – 100.

Click Here to See the Chart for Yourself

Data Backup vs Disaster Recovery

The first chart compares the terms data backup and disaster recovery. There are two things that can be gained from this chart.

  • 1. Since search volumes for both terms have declined over the past few years, it shows that some users are finding solutions to their backup needs, and disaster recovery is less of a problem today than it was in 2004/2005.
  • 2. As the lines of the chart come together, they begin to show a direct correlation to each other. Very likely this is due to the fact that proper data backup is becoming the solution to disasters in the office. It really was only a few years ago that disaster recovery often meant taking that broken hard drive to have the data extracted. In the past couple of years, enterprise users have begun to see that simple backups are a cheaper (and more reliable) solution.

Since the term data backup may also relate to home users, with the next chart I used the term “enterprise backup” and compared it to “laptop backup”. Again we can see a couple of things from this chart. Once again we see a slight decline in the search volumes for enterprise backup. This confirms the idea that some enterprise users are finding a suitable solution to their backup needs.

Click Here to See the Chart for Yourself

Laptop Backup Vrs Enterprise Backup

By adding the term laptop backup though, something else begins to become clear. The term started the chart off at 61 and finished three years later at 62. There have been slight ups and downs in search volumes, but overall they have remained relatively the same. The two terms also begin to correspond closely with each other as the chart moves through 2007 and into 2008. To me this says that these terms are also beginning to become synonymous.  In other words, although some enterprise users are finding a backup solution, those with laptops in the office aren’t.

I could repeat these same results with terms like “offsite backup” or “remote backup”.

With a simple look at search engine statistics we begin to see that enterprise users have a need for a laptop backup solution that works. With our own product, which provides 10x faster laptop backup and a 90% reduction in storage and bandwidth, there is a solution to suit.

PC Backup – Six Must have Features

For any enterprise, the definition and amount of “critical data” on laptops and desktops is increasing. This is fueled by increasing security concerns, user mobility and cross-geography office expansions. While the expectations have increased, the existing backup solutions haven’t adapted well with these changes.

They still continue to depend upon large computational resources and dedicated and trusted network/media for backups. The reason, I think, is that most of PC backup solutions have been molded out of old server archival products.

In short, the key requirements for an enterprise PC backup should be -

  1. Simple and Automated
  2. Non-intrusive – Light weight and resource/power friendly
  3. Secure and Internet friendly
  4. WAN and bandwidth optimized
  5. Support for incremental backup for large files like Outlook PST
  6. On-demand restore points

Features Explained -

1. Simple and Automated

“Backing up your PC is one of those things, like eating right or changing your oil on time, that everybody knows they’re supposed to do, but too few people actually carry off well…”

Walter Mossberg, The Wall Street Journal

Surprisingly most of the Notebook backup solutions still have calender schedules. IMO, this is prehistoric. The setup should be max 5 steps and schedules as simple as – “Run every 4 hours”.

2. Non-intrusive – Light weight and resource/power friendly

The primary reason employees hate backup is because of the system/network slowdowns caused by the backup which ticks in as soon as the user logs in.

Laptops are replacing desktops in most of the enterprises, but the software still hasn’t evolved. Backups should be resource friendly and optimized low power consumption. Also, simple options like these can make a lot of difference

  • Don’t backup when i am on battery
  • Consume max 10% of my CPU
  • Consume max. 20% of my bandwidth

3. WAN and Bandwidth optimized

Every company has a reasonably good percentage of mobile workforce. And usually this includes the top-tier management (CEO, and likes). With increasing laptop thefts and data risks, backups should be WAN/Internet ready.

The user should be able to choose a bandwidth (something like use 10% of my bandwidth) and the backup solution should just do the job, even over the weakest internet links. This also greatly helps in cross-office backups and backup consolidation efforts.

4. Secure and Internet friendly

Security is very important, specially when you are over WAN/VPN. Most of the backup solutions are Server triggered, making security policies for firewalls and monitoring very diffic ult (every one is afraid, when they see data flowing out of their network).

The backups should be client triggered, so that the server side firewalls just allow and monitor inbound traffic. Also,The solution should be able to securely setup encrypted/authenticated channels to backup. (SSL channels are best, when it comes to WAN/Internet)

5. Support for incremental sync for large files like Outlook PST

With data increasing, and WAN coming into picture it is very important that the backups are incremental in nature and only the changed bits are copied back to the server.

6. On-demand restore (points)

Sending an email to admin to get the data back is surely complete NO, specially when the user may be off-site/traveling. The backup software should facilitate a smart (possibly browser) based remote and secure data restore.

So next time you choose a backup software for your personal or enterprise needs, make sure it has evolved to have the above mentioned features.

And remember – backup more, backup often.

Offsite Backup Software – The Case for Druvaa InSync

When it comes to backing up offsite computers it is one area, where many businesses struggle. It isn’t necessarily that there aren’t solutions out there that will work. There are. The problem comes in finding a solution that will perform backups quickly. This is where most other backup software fails, and where our own inSync software truly shines.

Since inSync used up to 90% less bandwidth, and can perform a full backup 10 times faster than most other software, it is the ideal system to use for backing up laptops as well as PCs

Notebook Backup and Why inSync Works

With any software that is intended to backup PCs on a network, traditionally there was a tradeoff between resource usage and the actual data backed up. Backing up an entire hard drive across a network simply takes up too much storage and used too much of the networks resources to be feasible.

To compensate, most backup software used ideas like file compression, or data-mapping. These ideas are adequate for some purposes, but for full backups the software still ends up being slow and fairly resource intensive. Files are still duplicated, storage requirements are still quite large, and bandwidth is still a problem.

This is where inSync is different. With our patent-pending technology, SendUnqiue, our data backup software uses both: a more advanced compression technology and distributed data de-duplication technology. The software has the ability to recognize files that are common across the network, and doesn’t backup the same files twice.

In other words, inSync uses less storage, and less network resources to back up a PC. This makes inSync the ideal tool for backing up offsite computers (and PCs as well) since it takes less time to perform a backup.

If you take the time to read our inSync Benchmarks, it really means the difference between 3 minutes to backup and a full half hour!